Modern Apartment on Madison Avenue - 8282
Maximální počet hostů4
- Vhodné pro rodiny s dětmi
|Adresa||Madison Avenue, 10128 New York, Spojené státy|
|Acceptance rate||< 50%|
|Response time||A few hours|
USA Stay residences are not hotels. USA Stay does not supply daily housekeeping services and other amenities commonly expected during a hotel stay. The USA Stay residences do not comply with the same fire safety and building code requirements as a hotel. Contact customer service for any maintenance issues - there is not a front desk or staff at any of the residences
-Tenant pays their own electricity.
-The keys are picked up at the office near the apartment.
L'appartement, sa taille et son confort, sont suffisant pour y passer 5 jours.
Manque d'isolation phonique.
Nous regrettons seulement de ne pas avoir eu de serviettes en nombre suffisants. On nous a demandé de venir les chercher nous même car la livraison prenait 5 jours. Effectivement, nous avons été livré la veille de notre départ.
Bien situé, quartier calme la nuit.
David zelf hebben we nooit gezien maar afhaling van sleutel verliep normaal. Achteraf ook geen kosten meer gehad. Het appartement had alles wat wij, 4 meisjes van 20 jaar, nodig hadden. Het was er klein maar proper en in orde en de buren zijn zeer vriendelijk. Zeer goede ligging: vlak aan central park. Supermarkten, cinema's en winkels zijn dichtbij. Enig nadeel is het geluid van de straat 's nachts maar meestal waren we zo moe dat we daar gewoon doorsliepen.
Minha experiência com este anfitrião foi perfeita. Tudo ocorreu conforme o combinado. As acomodações condiziam com as fotos do site, encontravam-se limpas e com tudo o que precisávamos para a estadia. Não temos do que reclamar.
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The rented apartment, advertized on the platform wimdu.de as „Luxus-LOFT 3 Schlafzimmer, 2 Bäder – Ausstattung“ ("Luxury LOFT 3 Bedrooms, 2 Baths – Equiped”) had several serious defects and deviations from the published specifications. The use of the apartment as described in the ad was not possible, leading to additional unplanned costs and expenses. As per the terms and conditions, all problems were promptly reported and well documented by photographs.
The shortcomings in detail:
• Severe uncleanliness (including bed sheets, towels, bathroom, kitchen, refrigerator, floors) and other serious hygiene issues throughout the entire apartment
• No Wi-Fi or Internet access, a direct deviation from the terms of reference in your ad
• Toilet was broken/defective – the tank ran constantly
• Air conditioning unit did not work (it was masked)
• Soiled linens and bedding
• One of the bedrooms had no bedding whatsoever (due to the low temperatures it was not possible to stay overnight)
• Soiled towels
• Dirty, foul-smelling refrigerator – completely non-usable
• Non-usable cabinets (misconstruction)
• Dirty floors throughout the apartment and in particular the bathrooms
• Dirty windows
• The trash was never emptied
• There were defective doorknobs which would fall out of the door
• There was no laundry detergent
• The clocks were defective
• TVs did not work – all four of them
No promised on-site support was received from you as the responsible US agency. No support was received at any time, no action was taken to address any of the shortcomings. A selection of the submitted photographs can be found in the appendix to my e-mail.
Windu is the most expensive website to rent an apartment on the face of the earth. Based on an email sent by CityKit (Management Company of the property) the actual cost of the apartment was $2001.00 for 7 days but we paid to Windu 2,421.21. This means 420 (20%) commission. Making this type of commission could be typical in the industry but letting the client to find out about it is very unprofessional. Hiding key information like the location of the apartment is no very professional either (third floor without elevator) Later we realized the apartment was in poor shape and not properly maintained, CityKit totally ignored our request for simple things missing like extra cover and linen for the sofa bed or to send a technician to fix a huge leak on the bathroom sink. Definitely I won't recommend Wimdu to a friend.
Great location, but it is not really a 1BR apartment, It's a very small place, well locatedand clean. But when you add in all the costs (e.g. Wimdu booking fee) and hassle (driving back and forth to guest services for the key, TV not working) you wonder if it would have been more convenient to stay in a hotel.
Had a great stay in this apt. Everything went smooth, picking up the keys and finding the apt. It was clean and has everything you possibly need. Don't forget to take earplugs :) It's on the second floor, so you're right in the middle of all the sounds from the city. Been here with 4 adults and it's big enough. Location was great, subway just 3 blocks down, grocerystore around the corner... Would stay here again
I would like to have 2 sets of towels for 1 week !
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