Luxury Living in Times Square 
Maximální počet hostů7
Floor No.1(with elevator)
- Vhodné pro rodiny s dětmi
- Pračka / sušička
- Výtah v budově
|Adresa||W 45th St, 10036 New York, Spojené státy|
|Acceptance rate||< 50%|
|Response time||A few hours|
USA Stay residences are not hotels. USA Stay does not supply daily housekeeping services and other amenities commonly expected during a hotel stay. The USA Stay residences do not comply with the same fire safety and building code requirements as a hotel. Contact customer service for any maintenance issues - there is not a front desk or staff at any of the residences
Domovní řád"-Security deposit required.
-Tenant pays their own electricity.
-The keys are picked up at the office near the apartment.
Cleaning service fee included in the total nightly price.
A falta de 1 semana para nuestro viaje, el anfitrión nos avisó que el apartamento originalmente reservado se encontraba en obras, por lo que nos ofreció una alternativa. Al ver que dicho apartamento se encontraba en una zona bastante peor a la que reservamos en un principio, nos ofreció otro en mucha mejor zona.
Estaba entre la 5ª y 6ª avenida, en la 38.
Respecto al apartamento en sí, se trataba de un 5ºpiso con ascensor, 4 habitaciones, 1 baño , y zona común y cocina.
La limpieza del apartamento era buena, y las instalaciones en general también, pero destacamos 3 problemas :
1- Las habitaciones orientadas hacía la calle principal eran muy frías y ruidosas. Las ventanas cerraban mal, y por ello entraba el frío y ruido.
2- A pesar de que cuando recibimos las llaves nos avisaron de que el apartamento disponía de wifi, nunca llegamos a ver la conexión activa, teniendo que usar la conexión de los establecimientos que la ofrecían gratuita durante nuestras visitas a la ciudad. Esto no se corrigió ni quejándonos mediante email a la gente que gestionaba las reservas.
3- La bañera no tragaba el agua, por lo que las duchas se convertían en chapuzones en alta mar...
De todas maneras, la perfecta ubicación del apartamento, unido al económico precio respecto a un hotel para alojarnos 7 personas es lo más destacable de todo.
Repetiríamos con este anfitrión, pero nos aseguraríamos antes de que todo lo prometido se cumpliese.
Lage zentral und gut
Bett, Matratzen und Bettwäsche ok
Wohnung entspricht nicht den Fotos, da alles sehr stark abgewohnt ist.
Bad/WC nicht absperrbar-Schloss kaputt
aus dem Duschkopf kommt kein Wasser
Badewanne:Auslauf angerostet, Auslaufstoppel fehlt
Fugen der Fliesen in den Ecken Schimmelbefall.
Einzig die Reinigung der Wohnung war in Ordnung.
Ohodnoďte tomuto hostiteli i další ubytování
The rented apartment, advertized on the platform wimdu.de as „Luxus-LOFT 3 Schlafzimmer, 2 Bäder – Ausstattung“ ("Luxury LOFT 3 Bedrooms, 2 Baths – Equiped”) had several serious defects and deviations from the published specifications. The use of the apartment as described in the ad was not possible, leading to additional unplanned costs and expenses. As per the terms and conditions, all problems were promptly reported and well documented by photographs.
The shortcomings in detail:
• Severe uncleanliness (including bed sheets, towels, bathroom, kitchen, refrigerator, floors) and other serious hygiene issues throughout the entire apartment
• No Wi-Fi or Internet access, a direct deviation from the terms of reference in your ad
• Toilet was broken/defective – the tank ran constantly
• Air conditioning unit did not work (it was masked)
• Soiled linens and bedding
• One of the bedrooms had no bedding whatsoever (due to the low temperatures it was not possible to stay overnight)
• Soiled towels
• Dirty, foul-smelling refrigerator – completely non-usable
• Non-usable cabinets (misconstruction)
• Dirty floors throughout the apartment and in particular the bathrooms
• Dirty windows
• The trash was never emptied
• There were defective doorknobs which would fall out of the door
• There was no laundry detergent
• The clocks were defective
• TVs did not work – all four of them
No promised on-site support was received from you as the responsible US agency. No support was received at any time, no action was taken to address any of the shortcomings. A selection of the submitted photographs can be found in the appendix to my e-mail.
Windu is the most expensive website to rent an apartment on the face of the earth. Based on an email sent by CityKit (Management Company of the property) the actual cost of the apartment was $2001.00 for 7 days but we paid to Windu 2,421.21. This means 420 (20%) commission. Making this type of commission could be typical in the industry but letting the client to find out about it is very unprofessional. Hiding key information like the location of the apartment is no very professional either (third floor without elevator) Later we realized the apartment was in poor shape and not properly maintained, CityKit totally ignored our request for simple things missing like extra cover and linen for the sofa bed or to send a technician to fix a huge leak on the bathroom sink. Definitely I won't recommend Wimdu to a friend.
The host cancelled the booking, this review is automated.
Great location, but it is not really a 1BR apartment, It's a very small place, well locatedand clean. But when you add in all the costs (e.g. Wimdu booking fee) and hassle (driving back and forth to guest services for the key, TV not working) you wonder if it would have been more convenient to stay in a hotel.
Had a great stay in this apt. Everything went smooth, picking up the keys and finding the apt. It was clean and has everything you possibly need. Don't forget to take earplugs :) It's on the second floor, so you're right in the middle of all the sounds from the city. Been here with 4 adults and it's big enough. Location was great, subway just 3 blocks down, grocerystore around the corner... Would stay here again
I would like to have 2 sets of towels for 1 week !
Very good location and good size apartment with all the necessities for our party of 8 people. Quite a few restaurants nearby and a subway station just down the street. We had a problem with the radiators that wouldn't stop heating and one of them had a broken knob. We called the agency who were very nice and helpful and sent a man to fix it - it didn't help though... Also it was litterally painful to shower in the apartment because of the water temperature that was constantly changing between either ice cold or burning hot, and that caused us quite a bit of frustration during our stay.
Besides from that the apartment was very nice and clean and with plenty of towels and we enjoyed our stay!
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